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It’s a good question. If you had of asked me this 18 months ago I would probably have said the normal … wash, tone moisturise to keep you looking young and prevent ageing. Nothing more. And sure, the outcome of looking after your skin may be a more youthful appearance with less fine lines and wrinkles but there is so much more! So let’s shift the conversation from beauty clichés and talk about why you should [skin] care. I’m sure, back in the day as some would say, I learned in a science lesson that skin was the largest organ in your body. But I had truly forgotten this and the function it performs. The skin is like Tupperware for our innards – it holds everything in and provides an airtight, watertight and flexible blockade to the outside world as well as helps with temperature regulation, immune defence, vitamin production,…

Very early on in my career I learnt the importance of organisational alignment. What is organisational alignment I hear you say? By dictionary definition, an organisation is a group of people with a particular purpose and, alignment is a position of agreement. So in very simplistic terms, organisational alignment is a group of people who have a common purpose and shared beliefs. A beautiful example of organisational alignment in sport is a rowing team. The rowers must stroke a the same pace, ensuring they pull in the same depth of water. The team members all know the game plan for success, follow the lead of the coxswain (who’s role is to execute the race strategy and keep the boat on course), understand their role and rely on the skills, technique and commitment of their team members while the race is on. I want to challenge the current status quo by…

As a new participant in this industry, I want to share what I’ve learned along the way, in simple terms, so you can get a greater understanding of why skin health should be a priority in your whole wellness program. The first and most simple is product. Prior to opening Unique Laser, it would be fair to say I was sceptical about all the different options on the market and whether there was significant difference between them. In addition, and no doubt like you, I only have so much disposable income and with three children and all the expenses associated with raising them, not much discretionary spend as a result. Coupled with this, as a mother and a female, I always find we tend to put our own needs last and that’s what I did in relation to my skin care routine. I had always looked after my skin (or…

Recently I was asked to do a segment on Money Matters for a specialist series on Franchising. Watch the video and see the reasons why I personally chose to develop a franchise partnership with Unique Laser. To find out more about the treatments and services we offer at Unique Laser visit our website.

I’ve worked in retail for many years but that has largely been behind the scenes in the store support centres. Now that I’m working at the coalface and directly with customers, I ponder the question is the customer always right? Don’t get me wrong, I really enjoy the relationships we have with most off our customers but, like any retail business, there have been a couple of challenges. The philosophy that “the customer is always right” was first used by successful retailers such as Selfridges, unbelievably, in the early 1900s. However it was also pointed out as early as 1914 that this ideology doesn’t look to the other side of the equation and that is, customers can also be dishonest, have unrealistic expectations or merely rely on this age old adage to get what they want, regardless of terms and conditions and what they’ve signed onto as a consumer. One…

Unique Laser’s mission is to provide unrivalled value in laser hair removal and skin treatments to make our deserving clients look and feel their best. Our focus is on achieving visible skin results with minimal, if any, downtime and we have exclusive rights to the use of one of the fastest and most effective lasers exclusively for hair removal. We believe in relationships that are built on trust, connectivity and mutual respect and are invested for the long term.

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